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Utility Billing
Water/Sewer Service Provider
Find your local water/sewer provider from the list of water/sewer providers.
Billing
City of Bothell issues utility bills every two months. In response to COVID-19, all city buildings are closed to the general public and we are not accepting in-person bill payments at this time. You can pay by mail, online, or by phone.
We understand that many of our business and residential customers are impacted by COVID-19. As of March 16, we have instituted a grace period for late payments and will not be mailing shut-off notices during this time. We also offer discounted rates for qualifying low-income residents who are at least 62 years old. Please call (425) 806-6881 and press 2, if you would like to discuss a payment arrangement plan.
Community Resources to assist with utility payments
| Catholic Community Services | 206-328-5696 |
| Hopelink | 425-889-7880 |
| Salvation Army (Bellevue) | 425-452-7300 |
| St. Vincent de Paul | 206-767-6449 |
| Bellevue LifeSpring | 425-451-1175 |
| Lutheran Community Services Northwest | 206-694-5700 |
| Local Income Home Energy Assistance Program (LIHEAP) | 202-401-9351 |
Video
Utility Billing has some educational videos with tips and tricks for the new enhanced Utility Billing System.
Forms
A list of forms available for reduced rates or common service requests.
Residential
- Final Utility Bill Request (new form)
- Low-Income Senior Citizen Discount Application for water/sewer, gas or garbage rates
- Utility Tax Rebate
- Leak Adjustment Request Form (PDF) to request a leak adjustment credit on your bill. Completion of the form does not guarantee a credit.
Change of Ownership Requests
To request connection to the City of Bothell water/sewer services, you must complete the Tap and Connect form.