Utility Billing

New Utility Billing System



Starting in early 2019, the City of Bothell Water & Sewer services will have a new utility billing system. Notifications about the new system were mailed out in the September Water & Sewer Bills and more information is available on our FAQ page.

City of Bothell issues utility bills every two months. You can pay by mail, in person at City Hall, or by phone. We offer discounted rates for qualifying low-income residents who are at least 62 years old.

Payment Options


Check payments


Mail your check to the Utility Billing mailing address, P.O. Box 24927, Seattle, WA 98124-0927. Make the check payable to "City of Bothell" and include your 7-digit customer number on the memo line.

In-person payments


Make cash, check, and credit card payments in person at Bothell City Hall, 18415 101st Ave NE, Monday through Friday between 8 a.m. and 5 p.m.

After-hours drop box payments

 
Drop off your payment in City Hall's drop box on the north side of the building.

Phone payments


Use your credit or debit card to pay by phone during regular business hours by calling 425-806-6881.

Bank bill-payer payments


We also accept payments from your bank’s bill-payer service. Please remember to list your full 7-digit customer number when making your payment. Address bill-payer payments to the Utility Billing mailing address, P.O. Box 24927, Seattle, WA 98124-0927.
 
Depending on your bill-payer service, it may take up to seven days for the City to receive your payment. We post the payment upon receipt.