Billing Information

To disconnect or reconnect service, call Utility Billing at 425-806-6881 or email us.

Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. City of Bothell is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements. If you are having difficulties making your payment, please call (425) 806-6881 and press 2 to discuss a payment arrangement plan. This Proclamation does not relieve customers from the obligation to pay for utility services. EFFECTIVE SEPTEMBER 30, 2021: Proclamation 20-23 moratorium on water disconnection and late fees will expire. 

Community resources to assist with utility payments

COVID-19 Financial Resources

King County COVID-19 Resource Guide

We also offer discounted rates for qualifying low-income residents who are at least 62 years old.  

In response to COVID-19, all city buildings are closed to the general public and we are not accepting in-person bill payments at this time. 

Water Usage

If you’re interested in how much water you are using on a daily basis, or if you want to find out if you have a leak, learn how to read your water meter.