When should I call 911?

• When you have a Police, Fire or Medical emergency.
• There is a situation that could, or does, pose a danger to life, property or both.
• There is a suspicious activity that appears to involve criminal intent. 
• Any situation that requires immediate dispatch of police, fire or medical responders.
• To report a serious crime, such as robbery, domestic violence or sexual assault.

When you call 9-1-1: 

• Try to remain calm while the 9-1-1 call taker asks you questions.
• Let dispatchers know if you need interpreter services
• Dispatchers are also ready to help callers who are deaf or hearing impaired.

When to call the non-emergency number:  (425) 486-1254

The Bothell Police non-emergency number is answered by a real person 24 hours a day, seven days a week.  Calling the non-emergency number is appropriate when:   

• You want to report a nuisance, such as a noise or parking complaint.
• To report a non-emergency crime - one that did not just occur, and the suspects are not in the immediate area.
• To report or ask about something that is suspicious, but you’re unsure whether it is criminal activity. 

Other Helpful Phone Numbers

For Power Outages: 

• Puget Sound Energy:  888-225-5773 or PSE Online
• Snohomish Public Utility District:  425-783-1001  or SnoPUD Online
• Social Services:   2-1-1 is available in Washington State to help with health and human service needs
• Traffic information: 5-1-1 is the number for traffic information in Washington State.