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The original item was published from 7/26/2019 3:53:59 PM to 7/26/2019 3:57:51 PM.

News Flash

City of Bothell News

Posted on: July 26, 2019

[ARCHIVED] New enhanced Utility Billing System Launches on July 29

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Exciting news! The City of Bothell is launching enhanced billing options for City of Bothell water/sewer customers on July 29.

The new Utility Billing System will provide customers 

  • Online bill payment options without a convenience fee
  • American Express and e-checks payment options
  • Online account history access to current and past activity

Utility Billing staff have enhanced features for

  • New radio meter reading system to reduce processing time of meter readers
  • Increase customer service by providing real-time posting of payments
  • Electronic emailing of billing statements

Important dates to remember

  • July 26: Blue mailers with new Account-CustomerID numbers are sent
  • July 26: May/June bills are mailed to customers with an August 20 due date
  • July 29: New billing system goes live! You can access it at www.bothellwa.gov/utilitybilling for payments, questions, or videos on how to use the new utility billing options
  • August 20: Utility Billing payments are due

Utility Billing contact information

Phone:  425-806-6881
Email:   utilities@bothellwa.gov.

Learn more about the new Utility Billing System at bothellwa.gov/utilitybilling

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