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As the homeowner, you are responsible for locating and repairing a water leak. If you have a leak repaired, it is important to complete a Leak Adjustment Request Form.
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Purchasing or selling a home
Rental properties The property owner receives the bill for rental property accounts. Please contact us if you would like to set up a property management company or third party payer.
Extended vacation or vacancy
Residential rental property accounts will be billed to the property owner only.
Online PaymentsClick here to pay online.
Mail your check to:
City of BothellAttn: Utility Billing18415 - 101st Ave. NEBothell, WA 98011 Make the check payable to City of Bothell.
Include your Account-CustomerID number on the memo line.
All city buildings are closed to the general public in response to COVID-19. We are not accepting in-person payments at this time.
Drop off your payment in City Hall’s dropbox on the north side of the building located at the corner of 101st Ave NE and NE 185th St.
For credit or debit card payment during regular business hours.
We also accept payments from your bank’s bill-payer service.
Please remember to list your full Account-CustomerID number (please include the hyphen) found in the upper right-hand corner of your billing statement when remitting your payment.
Address bill-payer payments to the Utility Billing mailing address:
18415 - 101st Ave. NEBothell, WA 98011
Depending on your bill-payer service, it may take up to seven days for the City to receive your payment. We post the payment upon receipt.
You now have a Citizen Self-Service account. Next, we will link it to your Utility Billing account(s).
For additional assistance, watch the YouTube video here.
Now that your Utility Billing account is linked, you are ready to pay your bill online.
* Please note: You must make a one-time manual payment after enrolling in auto-pay so the system can capture your credit/debit card information to retain for future payments.
Note: An email address is required to submit a change of address online
If you will be gone for an extended period of time, you may want to consider requesting a temporary stop service. There is a fee for turning off the service and for turning it back on. If you would like to temporarily stop service, email Utility Billing or call 425-806-6881.
Anyone may pay any City of Bothell Water & Sewer bill.
This charge applies to all properties within the King County service area connected to sewer on or after February 1, 1990. It pays for building sewage treatment capacity to serve new connections to the regional sewer system. If you have any questions, please read more about the sewer capacity charge or call King County at 206-296-1450.