How do I pay my bill online?
  1. Click Citizen Self Service on the left-hand side
  2. Expand the Utility Billing Account by clicking the “+” button
  3. Click Manage Bills
  4. Click Add to Cart (If you would like to add multiple bills to your cart, repeat the above three steps)
  5. At the top of the screen, click My Cart and then choose Checkout
  6. Select your preferred payment method
  7. If you would like to enroll in automated recurring payments, click enroll
  8. Click Continue
  9. If you would like to overpay or make a partial payment, enter a new Payment Amount
  10. Click Continue
  11. Enter the Billing and Payment Information on file with the credit card company and click Make Payment

Show All Answers

1. How do I create a Citizen Self-Service (CSS) Account?
2. How do I link my Utility Billing account to your Citizen Self-Service (CSS) Account?
3. How do I pay my bill online?
4. How do I sign up for e-delivery of my bill?
5. How do I change my billing address?
6. How do I view my prior consumption (water used)?
7. How do I view my past bills?
8. How do I reset my password?
9. Why is the blue mailer important?
10. How do I notify you about an extended vacation or vacancy?
11. What do I do about water leaks or requesting credits to my bill for charges from water leaks?
12. Who pays the City of Bothell Water & Sewer bill?
13. Why do I receive a bill from King County?