Utility Billing

Learn How to Pay Your Bill Online

Water/Sewer Service Provider

Find your local water/sewer provider from the list of  water/sewer providers.


City of Bothell issues utility bills every two months. In response to COVID-19, all city buildings are closed to the general public and we are not accepting in-person bill payments at this time. You can pay by mail, online, or by phone.

We understand that many of our business and residential customers are impacted by COVID-19. As of March 16, we have instituted a grace period for late payments and will not be mailing shut-off notices during this time. We also offer discounted rates for qualifying low-income residents who are at least 62 years old.  Please call (425) 806-6881 and press 2, if you would like to discuss a payment arrangement plan.

Community Resources to assist with utility payments

Catholic Community Services206-328-5696
Salvation Army (Bellevue)425-452-7300
St. Vincent de Paul206-767-6449
Bellevue LifeSpring425-451-1175
Lutheran Community Services Northwest206-694-5700
Local Income Home Energy Assistance Program (LIHEAP)


Utility Billing has some educational videos with tips and tricks for the new enhanced Utility Billing System.


A list of forms available for reduced rates or common service requests.


Change of Ownership Requests

To request connection to the City of Bothell water/sewer services, you must complete the Tap and Connect form.