Online Bill Pay Questions
How do I update a credit/debit card already established for recurring auto payment?
- Login to the Bill Payment system.
- Click on Utility Billing on the left-side of the screen.
- Click Manage Bills (left-side of screen).
- Click Bill Details or
- If you do not have a bill due, click Show Past Bills and then click Bill Details (far right-side of screen).
- Under Automatic Payments, click Details (far right-side of screen).
- Select Update or Delete.
- A pop-up window will advise that you will be redirected to a Payment Gateway. Select OK.
- Enter new credit card information and click Submit.
How do I set up online access to view and pay my bill?
Learn how to create an account, pay your bill online, and link additional accounts with our how-to videos.
What type of payment options are available?
Online Payments
Click here to pay online.
Check payments
Mail your check to:
City of Bothell
Attn: Utility Billing
18415 - 101st Ave. NE
Bothell, WA 98011
Make the check payable to City of Bothell.
Include your Account-CustomerID number on the memo line.
In-person payments
All city buildings are closed to the general public in response to COVID-19. We are not accepting in-person payments at this time.
After-hours drop box payments
Drop off your payment in City Hall’s dropbox on the north side of the building.
Phone payments
425-806-6881
For credit or debit card payment during regular business hours.
Bank bill-payer payments
We also accept payments from your bank’s bill-payer service.
Please remember to list your full 7-digit customer number when making your payment.
Address bill-payer payments to the Utility Billing mailing address:
18415 - 101st Ave. NE
Bothell, WA 98011
Depending on your bill-payer service, it may take up to seven days for the City to receive your payment. We post the payment upon receipt.
What does Owner Only Accounts mean?
Effective with the new system, rental property accounts will be billed to the property owner only.
Who can pay a City of Bothell Water & Sewer bill?
Anyone may pay any City of Bothell Water & Sewer bill, regardless of the name appearing on the account.
Starting or stopping service
Purchasing or selling a home
Rental properties
The property owner receives the bill for rental property accounts. Please contact us if you would like to set up a property management company or third party payer.
Extended vacation or vacancy
Water leaks and bill adjustments for leaks
Receiving a bill from King County
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Utility Billing
Physical Address
18415 101st Ave. NE
Bothell, WA 98011
Mailing Address
18415 - 101st Ave. NE
Bothell, WA 98011
Phone: 425-806-6881Fax: 425-402-4577