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Information Technology Accomplishments
Upgraded and introduced new technologies for improved public safety functions
Fire and Police mobile platform upgrades
Police records/CAD (computer-aided dispatch) system upgrade
Migration of Fire to New World CAD
New digital evidence system
Replacement of aging text-to-911 message transfer switch
Introduced new technologies focused on public engagement and transparency in government
New cloud-based records management system
Recreation software system replacement.
Continued modernization of existing enterprise services and created efficiencies:
New Human Resources and payroll systems
Permitting software replacement feasibility study
Implementation of electronic timecard system for non-public safety staff
Facilitation of effective virtual meetings by outfitting city conference rooms with virtual meeting equipment
Establishing mobile audio-visual carts available at multiple city locations.
Implemented solutions focused on technology stabilization, compliance, disaster planning, and security
Implemented Lucity FOG (Fats Oils and Grease) module for environmental business compliance
Modernized City VPN (virtual private network) and firewall device
Implemented a hybrid (on-premise and cloud-based) backup solution
Addressed a two-year PC replacement backlog
Implemented technology to support a hybrid workforce in a post-COVID landscape to ensure data security for remote work and resiliency in the event of a future pandemic or emergency incident.
Completed an Information Services organizational assessment to provide a roadmap for ensuring the department is well situated to complete and carry out a technology strategic plan.
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