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Information Technology Accomplishments
2021-2022 Accomplishments
- Upgraded and introduced new technologies for improved public safety functions:
- Fire and Police mobile platform upgrades
- Police records/CAD (computer-aided dispatch) system upgrade
- Migration of Fire to New World CAD
- New digital evidence system
- Replacement of aging text-to-911 message transfer switch
- Introduced new technologies focused on public engagement and transparency in government:
- New cloud-based records management system
- Recreation software system replacement.
- Continued modernization of existing enterprise services and created efficiencies:
- New Human Resources and payroll systems
- Permitting software replacement feasibility study
- Implementation of electronic timecard system for non-public safety staff
- Facilitation of effective virtual meetings by outfitting city conference rooms with virtual meeting equipment
- Establishing mobile audio-visual carts available at multiple city locations.
- Implemented solutions focused on technology stabilization, compliance, disaster planning, and security:
- Implemented Lucity FOG (Fats Oils and Grease) module for environmental business compliance
- Modernized City VPN (virtual private network) and firewall device
- Implemented a hybrid (on-premise and cloud-based) backup solution
- Addressed a two-year PC replacement backlog
- Implemented technology to support a hybrid workforce in a post-COVID landscape to ensure data security for remote work and resiliency in the event of a future pandemic or emergency incident.
- Completed an Information Services organizational assessment to provide a roadmap for ensuring the department is well situated to complete and carry out a technology strategic plan.
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Information Technology
Physical Address
18415 101st Ave NE
Bothell, WA 98011
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Mathew Pruitt
Director of Employee & Technology Services
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Lisa Rossiter
Technology Programs Manager
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Jamie Bradshaw
IT Manager, Enterprise Applications
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Daryn Brown
GIS Manager
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Walt Whitman
Network Supervisor
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