Those directly employed by companies, with whom the City has an
established maintenance agreements, may be granted access to select City
technology resources. Access is considered strictly for the purposes of
core technical support only. All vendor access requests must be
approved by Information Services.
The first time a vendor requests access, he/she must read Section 2
of Administrative Order 2.4.1 and sign ‘Appendix A – Employee
Acknowledgement’. Each individual is required to submit the signed
appendix along with a Remote Access Agreement/Application for vetting.
Access is granted on an as needed basis. Each time access is needed,
vendor employee is required to send a request via email from a company address. Each request must
Employee Name (Name of Bothell employee who has requested technical support)