Exciting news! The City of Bothell is launching enhanced billing options for City of Bothell water/sewer customers on July 29.
The new Utility Billing System will provide customers
- Online bill payment options without a convenience fee
- American Express and e-checks payment options
- Online account history access to current and past activity
Utility Billing staff have enhanced features for
- New radio meter reading system to reduce processing time of meter readers
- Increase customer service by providing real-time posting of payments
- Electronic emailing of billing statements
Important dates to remember
- July 26: Blue mailers with new Account-CustomerID numbers are sent
- July 26: May/June bills are mailed to customers with an August 20 due date
- July 29: New billing system goes live! You can access it at www.bothellwa.gov/utilitybilling for payments, questions, or videos on how to use the new utility billing options
- August 20: Utility Billing payments are due
Utility Billing contact information
Phone: 425-806-6881
Email: utilities@bothellwa.gov.
Learn more about the new Utility Billing System at bothellwa.gov/utilitybilling