How do I pay my bill and/or enroll in auto-pay online?
  1. Click here to visit the online bill payment site.
  2. Click Online Services on the left-hand side
  3. Expand the Utility Billing Account by clicking the “+” button
  4. Click Manage Bills
  5. Click Add to Cart (If you would like to add multiple bills to your cart, repeat the above three steps)
  6. At the top of the screen, click My Cart and then choose Checkout
  7. Select your preferred payment method
  8. If you would like to enroll in automated recurring payments (auto-pay), click enroll*
  9. Click Continue
  10. If you would like to overpay or make a partial payment, enter a new Payment Amount
  11. Click Continue
  12. Enter the Billing and Payment Information on file with the credit card company and click Make Payment

* Please note:  You must make a one-time manual payment after enrolling in auto-pay so the system can capture your credit/debit card information to retain for future payments.

For additional assistance, watch the YouTube video here.

Show All Answers

1. How do I start or stop service?
2. What does Owner Only Accounts mean?
3. What type of payment options are available?
4. How do I create an Online Self-Service Account?
5. How do I link my Utility Billing account to your Online Self-Service Account?
6. How do I pay my bill and/or enroll in auto-pay online?
7. How do I sign up for e-delivery of my bill?
8. How do I change my billing address?
9. How do I view my prior consumption (water used)?
10. How do I view my past bills?
11. How do I reset my password?
12. How do I notify you about an extended vacation or vacancy?
13. What do I do about water leaks or requesting credits to my bill for charges from water leaks?
14. Who can pay a City of Bothell Water & Sewer bill?
15. Why do I receive a bill from King County?