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1. How do I report a street light outage?

For King County outages, contact Puget Sound Energy at 877-229-1235.

For Snohomish County outages, contact Snohomish County Public Utility District at 425-783-1000.

It's helpful if you can let us know the identifying numbers/letters that are on the street light pole when you call. Puget Sound Energy Website

2. How do I get street lights installed in my neighborhood?

The City of Bothell will look at requests for new street lights on a case by case basis if the request is for vehicle traffic (not security) purposes.  Citizens may also enter into an agreement with Puget Sound Energy (PSE) and Snohomish County Public Utility District (PUD) for area lighting.  In King County, report street light outages or request a street light to Puget Sound Energy online or call 877-229-1235. In Snohomish County, report street light outages or request a street light to Snohomish Public Utilities District at 425-783-1000.  

Customer Action Request.

3. Who do I call about a malfunctioning traffic signal?

Call 911 right away to report a malfunctioning traffic signal that is flashing red, not cycling properly, or has no power.

4. How do I report street sign damages or make a request for a new sign?

Call 911 right away to report a downed stop sign.

Call 425-488-0118 to report other damaged/downed street signs.

To request a new street sign, contact Jamal Mahmoud, Transportation Engineer.